Student support

Stop 1 is your first point of contact for help with admissions, enrolment, course planning, administration, support services and skills and development.

Support while you study

We tailor the support you need. For undergraduates, we work with you through our Student Connect program to help you make the most of your university experience.

For graduate researchers there is a comprehensive range of activities and resources to support you throughout your studies.

Aboriginal and Torres Strait Islander students

The Murrup Barak, Melbourne Institute for Indigenous Development provides support services to Aboriginal or Torres Strait Islander students across all our courses and programs. We also offer first degree and graduate programs targeted to the needs of Aboriginal or Torres Strait Islander students.


Childcare services are available for the children of students and staff. The centres cater for children from three months old until primary school age.

Equity and disability support

The University has equity and disability support services in place to support you to participate and manage your studies without academic disadvantage.

International student resources

Our international student resources will keep you informed and get you settled into life in Melbourne, including information about visas, cost of living, life in Melbourne, planning your arrival, orientation, and requirements for students under 18 years of age.

Student programs

First Year: Enrolment, Orientation and Transition

Enrolment and the Orientation Program are the start of your academic year with the University of Melbourne. It is a great time to become familiar with the University and meet new people. Find out more about the programs, and learn more about what to expect of university life and how to be prepared.

Our faculties and graduate schools provide, mentor programs and buddy schemes to guide you as you adjust to university life.

Rural and low-socioeconomic students

Destination Melbourne, a pre-orientation program makes the transition from school to university smoother for students from rural and low-socioeconomic backgrounds. We help you to familiarise yourself with campus and city life, as well as kickstart your academic journey.

Language and academic skills

As a student, you can develop your academic skills by accessing individual tutoring, attending workshops and short courses to improve your researching, writing, exam preparation, and oral presentation skills.

Leadership and volunteering

While you study, you can develop your leadership skills through grants, awards, leadership programs and forums. If you are interested in volunteering through the University, there are many opportunities to get involved on campus, in the community and overseas.

Student wellbeing services


The Counselling Service provides high quality, professional and confidential counselling, free of charge to all students of the University. The Service also offers a series of free workshops and groups each semester on a wide variety of topics linked to your personal and academic effectiveness.


For any health concerns you may have, you can consult the doctors at the Health Service. They can help you with travel health and vaccinations, contraception and sexual health, work/sport injuries, allergies and mental health concerns, such as anxiety, depression and eating disorders.

Safety on campus

We believe that everyone should feel safe while on campus, and personal safety is important to us. Our Safer Community Program offers support and advice about safety around campus and personal safety in general.

Financial assistance and work

Careers & employment

Looking for work? Melbourne Careers has plenty of useful information and resources to help you look for work and assist with your career planning. Look for a part-time or casual job on the Careers Online it's the ideal place to start job hunting.


The University provides access interest-free loans and grants to students. We also offer budgeting advice, advocacy around government payments, and other matters related to student finances.

Student housing

There are various accommodation options available while you are at the University including residential colleges, student apartments, homestay, private rentals and share housing. Find out more about student housing options.